FAQ
Frequently asked questions. If you still need help, please contact us
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What types of products do you offer?
We offer a variety of handmade products, including apparel, home décor, seasonal items, and more. All of our designs are hand-drawn and crafted with care in our warehouse in Bardstown, KY.
Do you accept custom orders?
Yes, we love bringing your ideas to life! Custom orders are available for bulk orders. Reach out to us via email or our contact form to discuss your vision and pricing details.
Do you sell the files to your art?
We don't sell the rights to our art as we print our own products in house.
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Can I change or cancel my order?
Please reach out as quickly as possible to make changes! sales@doodlesbyrebekah.com
Do you offer wholesale pricing?
Yes! Please click the wholesale tab above to get in touch! We have reps waiting to service you!
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Can I return or exchange an item?
Since all of our products are made to order, we do not accept returns or exchanges. However, if your item arrives damaged or defective, please contact us within 14 days of delivery, and we’ll be happy to help resolve the issue.
What is your turnaround time?
Once your order and payment is processed, production can take up to 2 weeks. During peak times, this may vary slightly, but this would be communicated with you!
Do you accept refunds?
We do not accept refunds.
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How do I care for my products?
Apparel: We recommend washing inside out on a gentle cycle with cold water and air-drying for the best results.
Décor: Wipe clean with a damp cloth and avoid harsh chemicals to maintain the finish.
How can I contact you?
The easiest way to reach us is via email at sales@doodlesbyrebekah.com. Our Customer Care Team will get back to you within 1-2 business days.
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